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Our Privacy Policy

Privacy Policy

Effective Date: January 18, 2025

Your privacy is important to us. This Privacy Policy outlines how Dyne Industries Inc. ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website (www.dyneindustries.com) and use our services. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

  • Information You Provide to Us:

    • Name, email address, phone number, and shipping address when you place an order or contact us.

    • Payment details (processed securely through third-party payment processors).

  • Information Automatically Collected:

    • Device and browser information, IP address, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders, using third-party warehouses where necessary.

  • Communicate with you, including responding to inquiries and sending transactional emails.

  • Improve our website and services through analytics and feedback.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party warehouses, shipping partners, and payment processors for order fulfillment and transactions.

  • Google Services: For email, client engagement, and advertising purposes, in compliance with Google’s privacy policies.

  • Legal Authorities: When required by law or to protect our rights, including responding to lawful requests from Canadian authorities in compliance with applicable laws.

4. Security Measures

We are committed to protecting your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Measures include:

  • Wix Security: Our website is hosted on Wix, which implements industry-standard security features, including encryption and secure servers.

  • SSL Encryption: Our website uses SSL (Secure Sockets Layer) to ensure that your data is encrypted during transmission.

  • Google Workspace: Emails and client engagement are managed securely through Google Workspace, adhering to their robust data protection standards.

  • Obtaining Consent: We use clear consent mechanisms, such as opt-in checkboxes, for collecting personal information, ensuring compliance with PIPEDA guidelines.

  • Data Transparency: Our privacy policy outlines how data is collected, used, and shared. It includes types of information collected, purposes of data collection, third-party data sharing, and how users can access or delete their data.

  • Data Minimization: We only collect the personal information necessary for our intended purposes and avoid collecting sensitive data unless explicitly consented to.

  • Access and Control: Users have the right to access, correct, or delete their personal data. They may also withdraw consent for marketing emails or cookie tracking.

  • Training and Accountability: Our team is educated on PIPEDA requirements, and a privacy officer ensures compliance with all data-handling processes.

5. Cookies and Tracking Technologies

We use cookies to improve your experience on our website and for analytics. We comply with Canadian regulations by obtaining explicit consent for non-essential cookies before they are stored on your device. You can manage cookie preferences in your browser settings. For more details, see our [Cookie Policy](Learn more about Wix’s cookie policy).

6. Your Email Privacy

We use your email address to:

  • Send order confirmations and updates.

  • Share important updates about our services.

  • Provide marketing communications (only with your consent).

You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in our emails.

7. Third-Party Services and Links

Our website may include links to third-party services. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

8. Your Rights

Depending on your location, including Canada, you may have specific rights under PIPEDA (Personal Information Protection and Electronic Documents Act) or applicable provincial privacy laws, such as:

  • Access, correct, or delete your personal information.

  • Opt out of certain data processing practices.

  • Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at [Your Contact Email].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

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